Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest a platform for us to review? This page explains how to reach the team behind List of Sweeps Casinos and what you can expect once you do.
How to Get in Touch About Sweeps Casinos
The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within two working days. If your enquiry relates to a specific operator listed on the site — for example, a question about redemption times or state eligibility for Spinblitz, Casino.Click, or any of the other brands we cover — mentioning the name upfront helps us route your message to the right person faster.
We are an independent comparison resource, not a sweepstakes casino operator ourselves, so we cannot access individual accounts, process redemptions, or resolve account-specific disputes. For anything tied to your own balance, coins, or a pending prize redemption, the operator's own support channels — usually found in their app or account dashboard — will always be faster and more effective than reaching out to us.
What You Can Contact Us About
We welcome messages on a range of topics related to sweepstakes and social casinos:
- General questions — how the dual-currency model works, what Sweeps Coins are, how redemption thresholds typically function, or anything else on this list that could use more clarity.
- Corrections and updates — sweepstakes casino terms, eligible states, and welcome offers change often. If you notice something on our site that looks out of date, we want to know.
- Coverage suggestions — if there is a new sweeps casino you would like us to research and consider for our rankings, tell us why it caught your attention.
- State availability questions — we can point you toward general information, though we cannot give a definitive legal opinion on whether a specific platform is available where you live. That always depends on the operator's own current terms and your state's laws.
- Partnership or editorial enquiries — if you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
What We Cannot Help With
To set expectations clearly:
- We do not process coin purchases, redemptions, or withdrawals — those sit entirely with the individual operator.
- We cannot verify your identity or resolve KYC issues on a platform's behalf.
- We do not offer legal advice on whether sweepstakes casinos are permitted in your state. Availability varies, operators set their own eligible-state lists, and laws are subject to change, so always check the operator's current terms directly.
- We are not able to guarantee outcomes, offer amounts, or timelines for any operator listed on the site, since these are set and can be changed by the operators themselves.
What Happens After You Send a Message
Every message is read by a real person on our editorial side — we do not rely on automated replies to stand in for an actual response. Our target turnaround is two working days, though this can stretch slightly during busier periods. If your question needs more research, such as checking a specific operator's current state list, we will let you know that a fuller answer is on its way rather than leaving you without a reply.
Before You Reach Out, a Few Things Worth Knowing
A number of common questions can often be answered without waiting on a reply:
| Common Question | Where the Answer Usually Sits |
|---|---|
| Is a specific operator available in my state? | The operator's own terms and conditions page or account signup flow, since eligible states are set by the operator and can change. |
| Do I have to buy coins to play? | Legitimate sweepstakes casinos generally allow free participation and offer a no-purchase-necessary method of entry — check the operator's official rules for the current process. |
| How long does redemption take? | This depends on the operator's identity verification process and any stated processing windows in their terms. |
| Are prize redemptions taxable? | Redeemed prizes may have tax implications depending on federal and state rules — this is worth confirming with a tax professional or official guidance rather than relying on general commentary. |
If you are still weighing up which platforms to explore, our rankings above cover options like Spinblitz, Casino.Click, and Free Spins, among others, based on the factors we assess editorially. For readers outside the sweepstakes model entirely, we also cover the best non-GamStop casinos as a separate category worth understanding on its own terms.
A Note on How We Operate
List of Sweeps Casinos may earn commission when readers sign up through links on this site, but that relationship never decides how operators are ranked or reviewed. Our editorial assessments are based on publicly available information about each platform's offers, coin structures, and terms, which we check and update as operators change them.
If you believe something we have published is inaccurate, outdated, or has affected your understanding of a platform in some way, we would genuinely like to hear about it. Feedback from readers is one of the main ways we keep this site useful and current.
A Reminder on Responsible Play
Sweepstakes casino games involve chance, and no platform can guarantee an outcome. If you or someone you know is finding social or sweepstakes casino play difficult to manage, please mention this when you contact us, and we can point you toward general responsible-play resources. Participation on these platforms is intended for adults who meet the operator's minimum age requirement, typically 18 or 21 depending on the operator and state.
Thank you for taking the time to read this far. However you reach out, a real member of our team will read your message and respond.